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Monday
Feb152010

Travel Tips: GPS, rental cars and hidden fees

I received an email late last week from a past guest who wanted to share an experience they had in France. 

They rented the car in France through a US car rental company, with pick-up at the CDG airport and drop off in Paris. They also rented a GPS. What the car rental company failed to tell them was that while there was no extra fee for dropping the car off at a different location than where they picked it up, there was a €200 surcharge for dropping the GPS unit off at a different location. Sneaky. 

The guests fought hard and finally obtained a refund. Let their experience serve as a lesson. Make sure you ask about these kinds of surcharges when you rent the car. Or better yet, BYO GPS. I've updated our travel tips to reflect this new information.

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